General Conditions of Reservation in guest rooms of Mas du Sabartes

General conditions of reservation in guest rooms.

Article 1 This contract is intended for the exclusive use of the reservation of stays in guest rooms. The best welcome will be reserved for our guests. The owner agrees to personally welcome the holidaymakers with all the attentions necessary to facilitate their stay and knowledge of the region.
Article 2 - length of stay The client signatory to this contract concluded for a fixed period may not, under any circumstances, claim any right to maintain occupancy.
Article 3 - conclusion of the contract The reservation becomes effective as soon as the customer has sent the owner a deposit of 25% of the amount of the stay or the equivalent of the price of one night if the deposit is less than the amount of the latter, as well as a copy dated and signed contract. The prices are inclusive of all charges.
Article 4 - cancellation by the customer Any cancellation must be notified by letter or email addressed to the owner. • Cancellation before the start of the stay: if the cancellation occurs more than 24 hours before the start of the stay, the deposit remains with the owner. If the cancellation occurs less than 24 hours before the start of the stay, the deposit remains with the owner who reserves the right to claim the balance of the price of accommodation.
• If the client does not appear before 8 p.m. on the day scheduled for the start of the stay, this contract becomes void and the owner can dispose of his guest rooms. The deposit remains with the owner who reserves the right to claim the balance of the price of accommodation.
• In the event of a shortened stay, the price corresponding to the cost of accommodation remains fully acquired by the owner. Additional services not used will be reimbursed.
Article 5 - cancellation by the owner when before the start of the stay, the owner cancels this stay, he must inform the client by registered letter with acknowledgment of receipt or telegram. The client, without prejudging recourse for compensation for any damage suffered, will be reimbursed immediately for the sums paid. He will also receive compensation at least equal to the penalty he would have borne if the cancellation had occurred by his act on that date.
Article 6 - arrival The client must appear on the specified day and at the times mentioned on this contract. In case of late or delayed arrival, the customer must notify the owner.
Article 7 - payment of the balance The balance is payable on arrival at the owner. Consumption and additional services not mentioned in this contract will be paid at the end of the stay to the owner.
Article 8 - tourist tax The tourist tax is a local tax that the customer must pay to the owner who then transfers it to the public treasury. It is included in the advertised rates.
Article 9 - use of the premises the client must respect the peaceful character of the premises and make use of it in accordance with their destination. He is committed to making the rooms in good condition.
Article 10 - Insurance the owner can in no way be held responsible for an accident that occurs to a child left unattended. The owner's responsibility will not be questioned in the event of loss or theft sustained during the stay.
Article 11 - capacity this contract is established for a specific number of people. If the number of customers exceeds this number, the owner is able to refuse additional customers. This refusal can in no case be considered as a modification or breach of the contract on the initiative of the owner, so that in case of departure of a number of customers greater than those refused, no refund can be considered.
Article 12 - animals this contract specifies that pets are not allowed. In the event of non-compliance with this clause by the client, the owner may refuse the animals. This refusal can in no case be considered as a modification or a breach of the contract on the initiative of the owner, so that in the event of the customer's departure, no refund can be considered.

Owner
BOURBON Chantal
Mas du Sabartes
Km 2 avenue du Monastir
66300 Trouillas
Tél : 04.68.38.86.27
Courriel : contact@masdusabartes.com